Política de envío

At LS Jewelry, we go above and beyond to ensure our valued customers receive nothing but the best shipping services possible. With our unwavering commitment to excellence, you can rest assured that your order will arrive on time and in perfect condition. Choose LS Jewelry for an unparalleled shipping experience that will leave you completely satisfied.

1. Shipping Process

All orders for our products undergo meticulous processing and are dispatched within 2-3 business days. Please note that shipments are not executed on weekends or holidays. In case of high order volumes, there may be a slight delay in dispatch. We kindly ask you to allow additional transit days for a seamless delivery experience. If there is any significant delay in shipping, our team will promptly notify you via email.

2. Address Accuracy

The responsibility lies with our esteemed customers to verify the accuracy of the shipping address provided. While we strive to expedite processing and shipping, there exists a brief window for address corrections. Should you suspect an error in the shipping details, contact us immediately for rectification.

3. Undeliverable Orders

Orders deemed undeliverable due to incorrect shipping information are subject to a restocking fee, the amount of which will be determined at our discretion.

4. Lost or Stolen Packages

LS Jewelry disclaims responsibility for packages reported as lost or stolen. If your tracking information indicates delivery to your address, yet the package remains unaccounted for, we advise reporting the matter to local authorities.

5. Return Request Timeline

Our return policy extends over 14 days, during which you may return items. Returned items must remain unopened and unused for a seamless processing experience.

6. Out-of-Stock Item Procedure

In instances of items marked as out-of-stock, LS Jewelry patiently awaits the replenishment of all items before initiating dispatch, ensuring a comprehensive fulfillment of your order.

7. Import Duty and Taxes

Collaborating with LS Jewelry affords you the convenience of two options concerning taxes and import duties: pre-paid and included in the order price.

8. Acceptance of Terms

By accessing our website and placing an order, you willingly acknowledge and accept the terms outlined in this Shipping Policy.

9. Contact Information

For any queries or comments, we encourage you to reach out to us through the following contact details:
Email: hello@lsjewelry.co